Tenants
Tenant services
For businesses already leasing with us: how to reach us, what to send and when.
Emergency? If people or property are at risk (fire, gas, flooding, a break-in), call 911 first, then your property's emergency contact.
Maintenance and repairs
Report building issues to your property manager. Emergencies that put people or property at risk (fire, flood, gas, a security breach) go to 911 first, then to the property's emergency line.
Renewals
Talk to us well before your lease expires, ideally 12 to 18 months ahead for larger spaces, so there is time to plan and to improve the space if you stay.
Expansion and contraction
If your business changes, we look for space in your building or elsewhere in our portfolio before you look outside it.
Certificates of insurance
Send updated certificates when your policies renew, naming the parties your lease requires as additional insureds.
Alterations
Most changes to the space need written landlord approval first. Send plans early so review doesn't hold up your schedule.
Operating-expense statements
Annual reconciliations compare estimated and actual expenses. Questions about a statement are welcome; contact us within the review window your lease sets.
Send us a request
Renewals, expansions, alterations, statements or anything else about your lease. Include your company name and property so we can route it to the right person. You can also call our main line, +1 (307) 309-3800, and press 6.
For urgent building issues, contact your property manager directly; this form isn't monitored around the clock.