Leasing

How leasing works

Commercial leases carry more choices than most businesses expect. Here's the path from first call to move-in, and the terms worth understanding on the way.

The process

  1. Tell us the requirement

    Size, location, timing, budget, and what the space has to do. A short call or the inquiry form is enough to start.

  2. Shortlist and tour

    We present the spaces that fit, with the specifications and costs side by side, and tour them with you or your broker.

  3. Letter of intent

    The business terms in plain language: rent, term, escalations, allowance, free rent, options and delivery date. Non-binding, so it can be negotiated.

  4. Credit review

    We review the tenant's financial information to set security terms. Information you share is handled confidentially.

  5. Lease

    The lease document reflects the agreed letter of intent. Your attorney reviews it; we work through comments promptly.

  6. Build-out and move-in

    Plans, permits and construction, with a single point of contact through delivery, keys and the first day of operations.

Lease types

Who pays the property's expenses is the biggest structural difference between leases. Compare offers on total occupancy cost, not base rent alone.

StructureHow it works
Triple net (NNN)The tenant pays base rent plus its share of property taxes, building insurance and common-area maintenance. Common for industrial, retail and single-tenant buildings.
Modified grossBase rent covers some operating expenses; the tenant pays others, such as its own utilities and janitorial. The split is set out in the lease.
Full service grossOne rent covers the space and the building's operating expenses at a base year; the tenant pays its share of increases above that year. Common for multi-tenant office.
Percentage rentUsed in retail: base rent plus a percentage of gross sales above an agreed breakpoint.
Absolute netThe tenant takes on nearly all property costs, including structural repairs. Usually long-term single-tenant leases and build-to-suits.

What a lease costs

Base rent
Quoted per rentable square foot per year (or per month in some markets), with scheduled escalations.
Operating expenses
Taxes, insurance and common-area maintenance under a net lease, or increases over a base year under a gross lease.
Utilities and services
Electricity, data, janitorial and after-hours HVAC, depending on the lease and the building.
Build-out above the allowance
Construction costs beyond the tenant improvement allowance, plus furniture, cabling and equipment.
Security
A security deposit or letter of credit, sized to the tenant's credit and the landlord's investment in the space.
Moving and insurance
Relocation, the tenant's own liability and property insurance, and any permits for the tenant's operation.

What to prepare

  • A short description of the business and how it will use the space
  • Recent financial statements or tax returns (two to three years where available)
  • Entity details: legal name, state of formation and signatory
  • Requirements: size, location, timing, budget and must-have specifications
  • For newer businesses: a business plan and the guarantor's information, if one is offered

Financial information is used only to evaluate the lease and is kept confidential.

Terms worth negotiating

Beyond rent: the tenant improvement allowance, free-rent periods, renewal and expansion options, caps on controllable expenses, assignment and subletting rights, and the delivery condition of the space.

Read the lease glossary →

Tell us what your business needs

Share the requirement and our leasing team will follow up with spaces that fit.